Contacts
Address:
No. 2 Qunying Road, Fushan District, Yantai, Shandong Province, China
E-mail:
Wechat / whatsapp / Skype:
+86 18254591008 （Grace）
Service
The content of the excavator is as follows
Question 1: The warranty period of the excavator
Answer: One year or 2,000 hours
Question 2: Can replacement parts be found in the customer's country?
Answer: Yes. (We provide some small accessories for free.)
Question 3: Can customized services be provided?
Answer: Yes. (We can offer color customization and logo customization.)
Question 4: What kind of engine is adopted?
Answer: Chinese engines or imported engines (as per customer requirements)
Engines are classified into single-cylinder engines, two-cylinder engines and three-cylinder engines
Question 5: What are the modes of transportation?
Answer: Ocean transportation, railway transportation and road transportation
For ocean transportation, we are not responsible for customs clearance and tariffs. We only handle delivering the goods to ports (such as the Port of St. Petersburg and the Port of Vladivostok).
For railway and road transportation, we are responsible for customs clearance and tariffs. If the customer needs it, it can be delivered directly to the door
The contents of the hydraulic cylinder are as follows
Question 6: The materials that need to be provided by the customer before making a quotation
Answer: Hydraulic cylinder number/parameter photo/Hydraulic cylinder floor plan (It is best to provide two sets of materials)
3D design drawings of hydraulic cylinders can be made (only design drawings are required, but an additional charge applies. If you place an order for purchase, it can be free of charge).
Question 7: Can customized services be provided?
Answer: Yes. (We can offer color customization and logo customization.)
Question 8:
Payment Method:
Question 9: Transaction process
We offer quotations. The customer pays a 30% advance payment and the factory arranges for production. After the factory production is completed, we will provide a video for the customer to confirm the status of the goods. Once confirmed to be correct, the customer will pay 70% of the balance. After the factory receives the payment for goods, we will deliver the goods.
Question 10: Payment Account
Company payment: If payment is made through a company account, we can provide a company account (VTB account).
If it is an individual payment, we can provide a personal account (only accepting rubles).
The time for the funds to arrive: generally, it is 1 to 3 days